Text Counselling
Text Counselling
We imagine a world where anyone can access hope, anywhere and anytime – MentalHealthWarrior offers text based counselling powered by Virtual Psychologist.
Text-based counselling is:
- Non-confronting
- Convenient
- Accessible
- Easy to use
The University of Western Sydney, MARCS Institute for Brain, Behaviour & Development and Virtual Psychologist has released a study highlighting that text counselling is just as good, if not better, than traditional methods of engagement such as face-to-face and phone counselling.
The Impact of Text Based Mental Health Services
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/1st_image-removebg-preview.png)
More than half the respondents (54%) aged 12-24 years reported that they would not have reached out for any help if text counselling had not been available.
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/2nd_image-removebg-preview.png)
Looking back over counselling conversations as a way to self-reflect is a very strong outcome experienced by young people with 62% agreeing, or strongly agreeing, that as a result of text-based counselling they are able to do this.
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/3rd_image-removebg-preview.png)
Text-based counselling is also leading to improved emotional wellbeing for young people aged 12-24 (55% agree) and supporting them to do more to improve their physical health (36% agree)
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/4th_image-removebg-preview.png)
74% of young people referred to Virtual Psychologist services from headspace, a dedicated branch of the youth mental health service provider in Wagga Wagga, experienced some kind of improvement in their mental health.
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/5th_Image-removebg-preview.png)
Data also showed that 100% of young people referred by headspace were satisfied with the service they received by Virtual Psychologist.
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/6th_Image-removebg-preview.png)
The primary reasons young people (referred from headspace) chose Virtual Psychologist was because of no wait times, better availability and the less confronting nature of the service.
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/7th_Image-removebg-preview.png)
Interviews with corporate users also indicate that it is primarily younger employees who make up the millennial workforce that take up text-based counselling offered through Employee Assistance Programs.
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/8th_Image-removebg-preview.png)
42% of people who identify as culturally and linguistically diverse (CALD) would not have accessed support if text-based counselling was not available.
![](https://mentalhealthwarrior.com.au/wp-content/uploads/2021/05/9th_Image-removebg-preview.png)