About Us
Mental Health Warrior powered by Virtual Psychologist is Australia’s first and leading text-based, video, and audio mental health service, providing real-time access to qualified professionals anytime, anywhere. Our mission is simple yet powerful: to make mental health support accessible, flexible, and stigma-free — particularly for people who may not otherwise reach out.
Founded with a strong belief that no one should suffer in silence, we have pioneered a new model of care that meets people where they are — emotionally, culturally, geographically, and technologically. Whether you’re in a remote farming community, a bustling city, or facing personal challenges after hours, our service is designed to break traditional barriers to care.
What We Do
Mental Health Warrior powered by Virtual Psychologist provides confidential, clinically governed mental health support delivered by qualified psychologists, social workers and mental health professionals.. Our model allows individuals to connect via:
- Text (SMS, Facebook Messenger, WhatsApp)
- Video
- Audio
- Recorded messages
This flexible approach offers people the power to choose how and when they engage — whether they’re in crisis, looking for guidance, or seeking ongoing therapeutic support.
Our services include:
- Crisis intervention
- Brief psychological support
- Coaching for wellbeing and performance
- Screening and referral pathways
- Tailored programs for chronic illness, rural health, Indigenous communities, new parents, men’s mental health, and more
Our Reach
Mental Health Warrior powered by Virtual Psychologist is trusted by:
- Primary Health Networks (PHNs) across Australia
- Government departments and hospitals
- NDIS Support Coordinators and Local Area Coordinators
- Charities, community organisations, and private sector clients
We have successfully delivered services in metropolitan, rural, remote, and very remote areas, often where no other mental health services exist. Our scalable, digital-first approach enables 24/7 support and continuity of care — regardless of location.
Social Impact
We are more than a mental health provider — we are a force for positive change. Our measurable outcomes include:
- Supporting thousands of individuals experiencing isolation, trauma, anxiety, depression, and burnout
- High engagement rates from hard-to-reach populations including rural men, Indigenous Australians, new mothers, and young people
- Significant reductions in distress and improvements in wellbeing metrics
- Enabling earlier intervention, reducing demand on emergency services and in-patient care
- Empowering individuals to thrive in their communities, workplaces, and families
Our work has contributed to government health outcomes, community resilience, and long-term social return on investment. With a commitment to innovation and equity, we continue to evolve — integrating wearable tech, voice-enabled AI, and real-time biofeedback to deliver next-generation mental health support.
Virtual Psychologist is a registered, NSQDMH-accredited provider.
We believe in a future where mental health care is proactive, personalised, and always within reach.
of students aged 12-24 reported that they would not have reached out for any help if text counselling had not been available.
of respondents reported an increase in confidence to seek out support.
of youth stated they would continue to seek wellbeing support if text-counselling was an option.
of people who identify as culturally and linguistically diverse (CALD) would not have accessed support if text-based counselling was not available.
of youth referred to Virtual Psychologist, reported an improvement to their mental wellbeing.
of youth agreed that they were able to develop trust with their virtual psychologist.
Our Research Partners
What We Offer
Secure data storage with Amazon S3 which maintains compliance programs such as PCI-DSS, HIPAA/HITECH, FedRAMP, EU Data Protection Directive, and FISMA. All housed in Australia.
Multi-channel communications with end-to-end encryption to securely stay in-touch with today's youth including WhatsApp, Facebook Messenger, Line, SMS and with more coming soon!
*Including the option of voice and video.
Join the future of youth mental wellbeing, become a Mentalhealthwarrior school today!
With in-house school counsellors providing support during school hours using our purpose built platform; we can provide after hours support from 4pm to 10pm.
